24/06/2016

Support

For free lifetime product support call 02 9748 8899 or email support@perisale.com.au.

For onsite service and assistance our technicians are always available.  For non-warranty call out our fees are $185+GST for travel plus the first hour and $90+GST for each additional hour thereafter (NSW metro).    For remote hands work (via remote desktop to your local PC) our fees are $90 + GST per incident.  For on site support in other capital cities or regional areas please call us to discuss.

Technical Discussions

Please find following links to some of our technical discussion documents:

IP Camera Advantages - We discuss the benefits of IP cameras compared to the older types that use coaxial cable

Camera Resolutions - There are so many different standards we put together a few charts that we hope can help

DVR, TVR or NVR? - Which to choose? ~ What is the best type of Video Recorder for your needs?

Device Vandal Proof Ratings - What are IK ratings?