For onsite service and assistance our technicians are always available. For non-warranty call out our fees are $185+GST for travel plus the first hour and $90+GST for each additional hour thereafter (NSW metro). For remote hands work (via remote desktop to your local PC) our fees are $90 + GST per incident. For on site support in other capital cities or regional areas please call us to discuss.
Manuals and Guides
Please find following links to equipment manuals and guides:
For all older Q-See models please see the Q-See support site here: https://qsee.custhelp.com/app/home
Please find following links to equipment software and tools.
All other software:
Please find following links to some of our documents:
Please find following links to some of our technical discussion documents:
IP Camera Advantages - We discuss the benefits of IP cameras compared to the older types that use coaxial cable
Camera Resolutions - There are so many different standards we put together a few charts that we hope can help
DVR, TVR or NVR? - Which to choose? ~ What is the best type of Video Recorder for your needs?
Device Vandal Proof Ratings - What are IK ratings?