For free lifetime product support call 02 9748 8899 or email support@perisale.com.au.
For onsite service and assistance our technicians are always available. For non-warranty call out our fees are $185+GST for travel plus the first hour and $90+GST for each additional hour thereafter (NSW metro). For remote hands work (via remote desktop to your local PC) our fees are $90 + GST per incident. For on site support in other capital cities or regional areas please call us to discuss.
Manuals and Guides
Please find following links to equipment manuals and guides:
Q-See IP NVR User Guide - Updated - For QT874 / QT878 / QT816 / QT8732 / QT8764 / QTView-Server
Q-See QTN IP Camera Guide - For QTN80xxx cameras
For in installation guide for Apple MAC OSX please click here
For all older Q-See models please see the Q-See support site here: https://qsee.custhelp.com/app/home
Software
Please find following links to equipment software and tools.
Mobile apps:
Q-See QT View Mobile App for Android - For all QT NVRs and QTN Cameras
Q-See QT View Mobile App for Apple iPhone/iPad - for all QT NVRs and QTN Cameras
Q-See Plus Mobile App for Android - For all QCW NVRs and Cameras
Q-See Plus Mobile App for Apple iPhone/iPad - For all QCW NVRs and Cameras
All other software:
Q-See IP Tool PC version - For discovery and configuration of Q-See IP cameras
Q-See QT-View Mac OSX version - For central management of multiple Q-See DVRs, NVRs & IP Cameras
Q-See Mini-CD copy of QP-1341 Spy Pen Software inc Manual and Time Setting Tool
Perisale / Generic IP Camera Search Tool - For camera search and configuration on a local network
Seagate Disc Wizard (for formatting USB hard drives as FAT32)
Corporate Documents
Please find following links to some of our documents:
Perisale and Q-See International Extended 24 month Warranty Policy
Perisale - Privacy Notice v.1.0
Perisale - Company Profile 2016_v2
Perisale - Work Health and Safety Plan v1.6
Technical Discussions
Please find following links to some of our technical discussion documents:
IP Camera Advantages - We discuss the benefits of IP cameras compared to the older types that use coaxial cable
Camera Resolutions - There are so many different standards we put together a few charts that we hope can help
DVR, TVR or NVR? - Which to choose? ~ What is the best type of Video Recorder for your needs?
Device Vandal Proof Ratings - What are IK ratings?